Terms of service

Terms of Service

Effective Date: [ 2026/07/23 ]

Welcome to The Detail Club ("we," "our," "us"). These Terms of Service govern your access to and use of our website, products, and services. By accessing or purchasing from www.thedetailclub.co.za, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. About The Detail Club

The Detail Club is a South African online retailer specialising in premium automotive detailing products and accessories.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate and complete.

3. Products & Pricing

We strive to ensure all product descriptions, specifications, pricing, and images are accurate.

However:

  • Prices may change without prior notice.
  • Product availability is subject to stock.
  • Images are for illustration purposes and may differ slightly from the actual product.
  • We reserve the right to discontinue products at any time.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock shortages, suspected fraud, or payment issues.
  • Limit quantities purchased.

Should an order be cancelled after payment has been received, a full refund will be issued.

5. Payment

Payments are securely processed through our authorised payment providers.

Accepted payment methods may include:

  • Credit & Debit Cards
  • Instant EFT
  • Apple Pay
  • Google Pay
  • Other approved payment methods displayed at checkout

We do not store your banking or card information.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on your location.

While we work with trusted courier partners, The Detail Club cannot be held liable for delays caused by:

  • Weather conditions
  • Public holidays
  • Strikes
  • Courier disruptions
  • Circumstances beyond our reasonable control

Risk in the goods passes to you upon delivery.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By purchasing from us, you agree to that policy.

8. Product Use

Our products are intended for automotive detailing purposes only.

Customers must:

  • Read and follow all instructions before use.
  • Use products responsibly.
  • Test products on a small, inconspicuous area before full application where appropriate.

The Detail Club shall not be liable for damage resulting from misuse, improper application, neglect, or failure to follow instructions.

9. Ceramic Coating & Chemical Products

Performance results may vary depending on:

  • Surface preparation
  • Vehicle condition
  • Application technique
  • Maintenance practices
  • Environmental conditions

Any durability or performance statements are based on normal use under recommended conditions and should not be interpreted as a guarantee of identical results in every situation.

10. Promotions & Discount Codes

Promotions are available for limited periods only and may be withdrawn without notice.

Unless otherwise stated:

  • Only one discount code may be used per order.
  • Promotions cannot be exchanged for cash.
  • Promotions cannot be applied retrospectively.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Videos
  • Product descriptions
  • Graphics
  • Website design
  • Marketing material

is the property of The Detail Club or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

12. Limitation of Liability

To the fullest extent permitted by South African law, The Detail Club shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the purchase price of the product giving rise to the claim.

Nothing in these Terms excludes any rights or remedies that cannot lawfully be excluded under the Consumer Protection Act 68 of 2008 or any other applicable South African law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act, 2013 (POPIA).

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

14. Website Availability

While we aim to keep our website available at all times, we do not guarantee uninterrupted access.

We may suspend, update, or modify the website without prior notice.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, security, or privacy practices of those websites.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

17. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes will become effective immediately upon publication on our website.

Your continued use of the website constitutes acceptance of any revised Terms.

18. Contact Information

The Detail Club

🌐 Website: www.thedetailclub.co.za

📧 Email: sales@thedetailclub.co.za

📱 WhatsApp: [(+27) 068 264 9835]

Our Commitment

At The Detail Club, we are passionate about helping South Africans achieve professional-quality detailing results. Every product is carefully selected and developed to deliver exceptional performance, lasting protection, and a premium experience from purchase to application.

The Detail Club™ — Driven by Detail. Built for South African Roads.